To help you figure things out, there is a Scoop Admin Guide which can hopefully answer most of your questions.
Some tips:
Most of the layout is changed in "Blocks", found in the admin tools menu
Features can be turned on and off, and configured, in "Site Controls" in the admin tools menu
Stories have an "edit" link right beside the "Full Story" link on an index page, and right beside the "Post a Comment" link on the full story page. They can also be edited by clicking the story title in the "Story List" admin tool
Boxes are what allow you to write new features for Scoop; they require a knowledge of the perl programming language to work with effectively, although you can often make small changes without knowing much perl. If you would like a feature added but cannot program it yourself, ScoopHost does custom Scoop programming as one of its services.
If you aren't sure where to look for a particular feature or piece of display, try the "Search Admin Tools" link in the admin tools menu.
"The system just quit working (at about noon)," said Sunny Patel, manager at Tomboy Market in the Cass Corridor. "I called and they said the system is down everywhere. They said they're working to fix it, although they didn't give us a time. This happens a few times a year, but they usually fix it quicker. It's taking a long time today.
"The majority of our customers use (the system), so there's nobody here," Patel said.
Metro Foodland on Grand River near Southfield in northwest Detroit is also empty, store manager Charlonda Love said.
"In our neighborhood the majority of our customers use the Bridge Card, so we've been pretty much empty," she said.
